Privacy Policy

Last updated: [october, 2025]

Welcome to Foncare (“we,” “our,” “us”).
We value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from foncare.store (the “Site”).

1. Information We Collect

When you visit our Site, we may collect the following types of information:

A. Personal Information
When you make a purchase or attempt to make a purchase, we collect:

  • Your name

  • Billing and shipping address

  • Payment information (processed securely through Shopify or trusted gateways)

  • Email address and phone number

B. Device Information
When you browse the Site, we automatically collect:

  • Your IP address

  • Browser type, time zone, and device details

  • Pages you view and actions you take on the Site

C. Cookies and Tracking Technologies
We use cookies, pixels, and similar tools to improve your experience, personalize content, and measure marketing performance.
You can adjust your browser settings to refuse cookies, but some features may not function properly without them.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase, shipping, or support requests

  • Improve our Site, products, and customer service

  • Send you marketing messages (only with your consent)

  • Comply with legal, tax, and regulatory obligations

3. Sharing Your Information

We only share your information with trusted partners who help us operate our business:

  • Shopify, which powers our online store

  • Payment processors (e.g., PayPal, Stripe) for secure transactions

  • Shipping and logistics partners to deliver your order

  • Analytics and marketing platforms (such as Google or Meta) to measure and improve performance

We never sell, rent, or trade your personal data.

4. Behavioural Advertising

We may use your data to deliver relevant ads through third-party platforms like Facebook, Instagram, and Google.
This helps us show you products that match your interests.
You can opt out of targeted advertising anytime by adjusting your ad preferences on these platforms:

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing emails or cookies

  • Request a copy of your information

To exercise these rights, contact us at support@foncare.store.

6. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy — typically for order processing, warranty, and legal compliance.

7. Security

Your privacy and security are our priority.
We use industry-standard encryption (SSL), secure payment gateways, and limited access protocols to protect your information.
However, please note that no online transmission is 100% secure.

8. Email Marketing and Consent

By subscribing to our newsletter or providing your email at checkout, you agree to receive promotional updates.
You can unsubscribe anytime by clicking “unsubscribe” in our emails or contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The most recent version will always be posted here with the updated date.

10. Contact Us

If you have any questions about our Privacy Policy or data practices, please contact:
📧 support@foncare.com
🌐 www.foncare.store